Benefits
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Focuses on MPI service offerings
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Improves advisor confidence
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Individual and group training sessions
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Integrated Web-App
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Confirm training effectiveness via integrated video assessments
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Integrated ROI worksheet to track financial impact
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One-on-one coaching made easy
Drive Potential
Everyday a number of vehicles cross your service drive and each one is coming in for a specific reason.
How well your Multipoint Inspection process is performed determines the amount of additional work captured each day.
13% of the tires that cross your drive need to be replaced or will in the near future.
13%
30%
30% are in need of an alignment. Some of these show visible signs, some not.
The Impact Training Series focuses on educating and developing the presentation skills of your advisors. The more value they build in each of the needed services the more services are sold and the more CPRO growth you have.
Content
Top producing service advisors have always done things radically different than the rest. They are able to connect and relate to their customers more effectively.
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These skills can be taught and the Impact Training Series includes a comprehensive library of interpersonal skills training course to help your advisors learn how to build rapport, earn the trust of their customers more effectively
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In addition to the Interpersonal Skills courses, the Impact Training Series provides courseware for each of the services identified on the Multipoint Inspection that provide the following:
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Intro video - Provides a brief introduction to the product or service
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Facilitator Guide - Serves as roadmap for the manager or trainer to use when conducting group training sessions.
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Participant Guide - Allows for participants to take notes and follow along video.
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Quick Reference Guide - A printable form that highlights opportunities, features and the benefits of each service along with suggested word tracks.
Verifiable Training Results
Through the use of the Simply Smart exclusive video assessment feature, you can confirm that each participant can actually perform the act or skill discussed in the training session.
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This simple and effective feature allows you to see and hear your advisors presenting a product or service. You can then rate them and provide feedback as to how they could improve.
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This facilitates one-on-one coaching that allows you to engage each advisor remotely.
"Tell me and I will forget, teach me and I may remember, involve me and I will learn"
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- Benjamin Franklin
Track Financial Impact
There is only one reason to train on any topic or skill and that is to improve.
The Simply Smart Impact Training series makes it easy to track the financial impact of the training via our integrated ROI worksheet.​
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You determine your baseline for the topic you want to focus on and then each week with one click of your mouse simply enter that week's sales number. These numbers can be easily viewed right from your dashboard.
Impact Training vs The Competition
e-Learning
Impact Training
Most e-learning programs do a good job at educating your people and confirming they can answer some multiple choice questions.
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The Impact Training System takes your training approach to all new level. Now they can work on all of the questions and objections your customers share.
The Simply Smart -
Impact Training Series
Ready to find out more?
To schedule a no-obligation phone consultation simply call Tim or Mark to have a conversation about how you are doing business today, and how you want to do business going forward.
Tim Marvel 214-801-0903
Mark Herold 832-860-8767
Email: info@simplysmarttraining.net